How to Use Q Online Training

Introduction

This article describes how access Q's hundred+ self-guided training modules.

From within Q, select Help > Online Training.
You will need to first create an online training account by selecting Create a Q Training Account. There is no cost for this, and the purpose of the account is to allow you to keep track of which training modules you have yet to complete.
Enter an email address and password and click Sign In.
Each of the training modules has a learning-by-doing structure, guiding you through performing tasks in Q, with Q on the left side of the screen and the tutorial shown on the right. Perform the steps in Q listed in the tutorial on the right.

Troubleshooting

If you are having problems getting the online tutorials to work correctly, try the following troubleshooting steps:

Close all your browser windows and Q, then start Q, and from within Q select Help > Online Training.
Rearrange the windows on the screen so that they are laid out as in the example above.
Copy and paste the training link from your web browser into a different web browser and see if another web browser works better.
Reboot your computer and try again.
If your computer is set up with an Internet proxy then the proxy should exclude computers on the local network, or "localhost". A proxy may be set up in Windows' Internet Options, or in the options for your web browser.
Disable AntiVirus software and the Windows Firewall.